Telephony, CRM and AI call analytics in one system for your business
Every call is captured, analysed and turned into a task for a rep — no customer is lost between the first call and the signed deal.
Do you recognise these situations in your business?
Missed calls
The line is busy — and the customer goes to whoever picked up first.
No oversight of conversations
Listening to every call by hand is physically impossible.
Numbers leave with the rep
An employee resigns — and takes the customer contacts with them.
Advertising with no analytics
The budget drains away and nobody can say why.
Leads get lost in chats
Five different messengers — and no control over any of them.
Forgotten commitments
A rep promised to call back and never did.
Work out how much your business loses on missed calls
SmartSIM removes this with multi-channel numbers, routing and missed-call follow-up
One system instead of ten disconnected services
SmartSIM brings together telephony (SIM card or internet), CRM, call recording and AI analytics, rep scripts, advertising analytics and every messenger in a single console. The SmartSIM team handles number selection, connection and staff training for you.
Business telephony
Calls that never slip through. SIM card or internet, existing and new numbers, multi-channel lines, IVR and routing — all set up for you.
Call recording and AI analytics
Every call analysed. Transcription, AI analysis of objections and mistakes, and automatic tasks from what was agreed.
Scripts for reps
The script is always at hand. Interactive scripts with objection branches and call goals walk a rep through step by step.
Supervising your reps
Managers hear it live. Silent Monitoring, Whisper, Call Barge-in, and a service rating from the customer.
CRM and customer work
The customer is always in context. Customer record, tasks, enquiry history and internal team chat in one place.
Call tracking and ad analytics
Advertising under control. Dynamic call tracking and automatic ROI across Google Ads and Meta Ads campaigns.
Messengers and messaging
One inbox for every channel. WhatsApp, Telegram, Viber, Messenger, Instagram and SMS — with no app switching.
Tools for your website
A site that stops losing leads. Call button, live chat and lead forms right on your website.
AI calls
AI does the calling. Voice AI calls in Ukrainian through ElevenLabs.
Console and billing
Payment without the admin. Auto-charge, notifications and instant confirmation of every payment.
SmartSIM works for every team in your company
Managers get the substance of every conversation — without listening to the recording
- An interactive script with prompts
- Call goals
- Objection branches
- Silent Monitoring
- Whisper
- Call Barge-in
- Call transcription
- Key moments
- A check that the script was followed
- Automatic tasks from commitments made
Get the most out of SmartSIM
SmartSIM integrates with CRMs, ad accounts, messengers and website tools — call, lead and conversation data stays in sync everywhere.
Didn't find the integration you need?
Our team will build it for your stack.
What SmartSIM delivers for customers
Fewer enquiries lost
Multi-channel telephony, routing, messengers, live chat and website forms bring every customer enquiry into one place.
Telephony over the mobile network or the internet
Each employee can work the way that suits their job and their connectivity.
Numbers connected end to end
SmartSIM selects, buys, connects and configures the numbers, advises you, and helps your reps get started — with no time cost to you.
Work numbers kept secure
The company stays in control: a rep cannot take a number with them when they leave, and outsiders or fraudsters never gain power over it.
Managers see how reps actually work
Recordings, transcription, AI analytics, scripts, customer ratings and live supervision make the quality of every conversation visible.
AI takes the busywork — the team sells more
Tasks are created from conversations automatically, ad spend imports itself, and the system calculates ROI with no human involved.
Advertising judged on real enquiries
Call tracking already ties advertising to phone calls; Offline Conversions will extend this once API approval completes.
Customer history stays with the company
Calls, messages, recordings, enquiries and commitments no longer live only on employees' personal phones.
Choose how you work with CRM — ours or yours
With the CRM built in. You get telephony and CRM in one console. No migration, and no paying two providers.
Telephony plus our CRM, for a business that wants customers in one system
- 3 phone numbers
- 6 internal lines
- 5 CRM users
- 500 AI minutes
CRM for an active sales team: pipelines, tasks, dashboards
- 10 phone numbers
- 25 internal lines
- 10 CRM users
- 2500 AI minutes
The full CRM and AI analytics toolkit for leadership
- 20 phone numbers
- 60 internal lines
- 20 CRM users
- 7000 AI minutes
+ One-off setup 3000–4500 ₴, waived when you pay 3 months up front.
Need more capability?
Any plan can be extended with individual features — you pay only for what you actually use.
You pay only for what you actually use
Ready to see SmartSIM in action?
A dedicated manager will walk you through the system on your own business in 20 minutes
- A demo built on your business, not a generic slide deck
- Technical questions answered right there on the call
- No mandatory contracts and no pushy follow-ups
Questions people ask before signing up
No. Your existing Kyivstar or lifecell numbers stay yours and are connected to the system. New numbers can be added as needed.
No. We handle the whole connection and configuration for you. All we need from you is console access and 30 minutes to train the team.
We work on direct Kyivstar and lifecell SIM cards with no intermediate GSM gateways. Quality is mobile-operator grade and does not depend on a gateway's internet connection.
The AI works with Ukrainian and Russian. Transcription, summaries, tasks and analysis all come back in Ukrainian.
We don't hold customers with contracts. You can stop at any time and take your data with you. Numbers are ported back.
Up to two days from payment. Day one we prepare the console and add the numbers, day two we train the team.
Automatically. The recording, transcript, summary, tasks and customer details are all sent to your CRM, or stay in our built-in one, depending on your plan.
Official API access for Meta Ads and Google Ads is pending approval. Ad attribution today runs through UTM parameters and call tracking: we show which campaign a call came from. The official integration will extend that to deep campaign- and ad-level analytics.
Start getting more calls, more sales and more control this week
Setup takes a few days — the SmartSIM team handles all the technical work, from numbers to integrations.